Policies

Policies

At Wobble With Confidence, I aim to create a calm, welcoming space for adults of all ages — beginners, older adults, returning exercisers, and anyone who wants to move, breathe, and feel better. These policies are here to keep things fair, respectful, and easy for everyone.

Booking & Rescheduling

Life happens, and plans change — that's completely okay. If you need to reschedule your session, please let me know as soon as you can so your space can be offered to someone else who may need it.

  • More than 24 hours' notice: You're welcome to reschedule or cancel with no charge.
  • Less than 24 hours' notice: A 50% session fee applies.
  • No-show: The full session fee is charged.

This helps me keep sessions running smoothly and ensures fairness for all clients.

Late Arrivals

If you arrive late, your session will still finish at the scheduled time. This keeps the day running gently and ensures the next client isn't affected.

  • If you're more than 15 minutes late, the session may need to be cancelled and charged as a no-show.
  • If you're running behind, please send a quick message — I'll always do my best to help.

Payments

Payment is due at the time of booking or at the start of your session, depending on your chosen package. I accept:

  • Bank transfer
  • Card payment
  • PayPal
  • Cash (for in-person sessions)

If you ever need support with planning your sessions or choosing the right package, I'm here to help.

Session Expiry

To help you stay consistent and get the most from your wellbeing journey:

  • Single sessions are valid for 30 days.
  • Blocks or packages are valid for 3 months from purchase.

This ensures you receive the full benefit of your training, yoga, or nutrition support.

Health & Safety

Your wellbeing is always the priority. Please let me know about any changes to your health, medication, or mobility so I can adapt your sessions safely and gently.

  • All sessions are delivered by a fully insured fitness professional.

Respect & Inclusivity

Wobble With Confidence is a supportive, non-judgemental space. I welcome adults of all ages, shapes, backgrounds, and abilities. Kindness, patience, and respect are at the heart of every session.

Contact

If you have any questions about these policies or need help with your booking, please feel free to reach out. I'm always happy to support you.

Ready to get started? I'd love to hear from you.

Book a Free Welcome Call
Gentle Ground Wellness

Personal Training, Yoga & Nutrition — delivered with patience, clarity, and support.

Free welcome offers

  • First Yoga Class Free
  • Free Fitness Programme Session
  • Free Nutrition Intro

wobblewithconfidencebyterryheath.co.uk

Move gently. Live fully.